Terms & Conditions

Welcome to Marfani Brothers. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

General

  • Marfani Brothers reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.
  • Your continued use of our website after any changes are posted constitutes your acceptance of the updated Terms & Conditions.

Products & Information

  • We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors or omissions may occasionally occur.
  • Product packaging, color, design, or appearance may vary slightly from the images displayed on the website due to manufacturing updates.
  • Our herbal and traditional products are made using natural ingredients. Individual results may vary depending on personal health, lifestyle, and usage.

Orders & Payments

  • All orders are subject to acceptance, stock availability, and payment verification.
  • Marfani Brothers reserves the right to refuse, cancel, or delay any order due to incomplete customer information, suspected fraudulent activity, pricing errors, or product unavailability.
  • All prices displayed on our website are in Pakistani Rupees (PKR) and are subject to change without prior notice.

Shipping & Delivery

  • Delivery times provided are estimated and may vary depending on your location, courier services, public holidays, weather conditions, or other unforeseen circumstances.
  • Marfani Brothers is not responsible for delays caused by third-party courier companies after an order has been dispatched.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries resulting from incorrect or incomplete addresses.

Returns & Refunds

  • Returns and refunds are processed in accordance with our Return & Refund Policy.
  • Products that have been opened, used, or damaged due to customer handling are not eligible for return or refund unless they are found to be defective.
  • Any claims regarding damaged, incorrect, or missing items must be reported within 48 hours of receiving the order, along with clear photographic evidence.

Product Usage

  • Our products are intended for general wellness and traditional herbal use.
  • Customers should carefully read product labels, instructions, and ingredient information before use.
  • If you have known allergies, underlying medical conditions, are pregnant, or are taking prescription medication, we recommend consulting a qualified healthcare professional before using any herbal product.
  • Marfani Brothers is not responsible for adverse effects resulting from misuse, overuse, failure to follow product instructions, or individual sensitivities.

Intellectual Property

  • All content available on this website, including but not limited to logos, trademarks, product images, graphics, text, icons, and website design, is the exclusive property of Marfani Brothers.
  • No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Marfani Brothers.

Limitation of Liability

  • To the maximum extent permitted by applicable law, Marfani Brothers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
  • Our total liability, if any, shall be limited to the purchase price of the product giving rise to the claim.

Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
  • Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact the Marfani Brothers customer support team through our official website, email, WhatsApp, or other authorized communication channels. We will be happy to assist you.